Return & Exchange Policy

At Theupdigital, we want you to be fully satisfied with your purchase. If you’re not, we accept returns and exchanges on eligible items. Please review our return and exchange policy below:

Eligibility for Returns & Exchanges

Condition: Items must be in new, unused condition with all original tags and packaging included.

Return Window: Returns and exchanges must be initiated within 30 days of receiving your order.

Defective Products: If you receive a defective item, please reach out to us, and we’ll arrange for a return or exchange. How to Return or Exchange Your Item

By Mail: Returns and exchanges are processed by mail. To initiate a return or exchange, please contact us at [email protected].

Return Label: A free return label is included with your package. Please attach the label to your return package and drop it off at your nearest shipping location.

Restocking Fees: We do not charge restocking fees on returns or exchanges.

Refund Processing
Once we receive your returned item, please allow up to 10 days for your refund to be processed. Refunds will be issued to the original payment method.

Questions?
If you have any questions about our return or exchange process, please reach out to our customer service team at [email protected].

Thank you for shopping with Theupdigital. We’re here to help ensure you’re satisfied with every purchase!